To assist and serve customers, providing a service of the highest standard. To assist with processing stock, including sorting, steaming, pricing and hanging of donated items. To be involved with the till operation and the handling of cash (although this is not a necessary requirement).
What roles are there in a charity shop?
How charity shops work
- Staff and volunteers. Most charity shops have a paid shop manager, working with a team of volunteers, who help to sort and sell the stock. …
- Rent and bills. …
- Training. …
- Acquiring donations. …
- Unsaleable donations. …
- Sorting donations. …
- Cleaning donations. …
What skills do I need to work in a charity shop?
8 skills & qualities you need to excel in the Charity sector
- Enthusiasm and dedication for your chosen charitable cause. …
- Team-working and people skills. …
- Communication skills: oral and written. …
- Administrative and organisational skills. …
- Commercial / business awareness. …
- Pro-activity and flexibility.
How much does a charity shop make?
The 2019 survey reported that the average weekly profit for a regular charity store was £554 a week. The weekly profit at charity retail superstores was £1,604. Key drivers in the growth of profits were increasing in gift aided donations and online sales.
What do you wear to work in a charity shop?
Dress up instead of down, even if it’s a casual wear environment. If you want to appear capable and reliable, you can’t go wrong with neutral colours, buttoned sleeves, pencil skirts and ties – you can always take your tie off if you’ve noticed nobody else is wearing one.
What makes a successful charity shop?
The two things that play the biggest role in making a profitable shop are (a) enough high quality donated stock, and (b) enough high quality volunteers working as a team, so make sure you have ways of getting both these things.”
How do you start a charity shop?
Setting up a charity shop
- Choose where to open your shop—it should be in a mixed income area with good footfall and nearby car parking.
- Find a property. …
- Fit the shop. …
- Hire a manager with retail experience. …
- Find volunteers.
Do charity shops pay well?
Average pay for charity shop workers rose by 3.2 per cent in the first year since the introduction of the National Living Wage. The median salary for charity shop workers is now £16,411. The number of paid workers per shop also rose to its highest ever level of 2.15, which means staff costs rose by 4.7 per cent.
Why do you want to work in a charity shop?
There are many reasons people work for a charity. Some choose a particular organisation because they’ve got a real interest in its ethos. … Your role will focus on enforcing the message of doing good by others, and employees will have an ethical and moral code to follow as a representative of that charity.
What do charity shop volunteers do?
What does volunteering involve? You may be asked to sort donations, price goods, work on the till, and create window displays. … Volunteers get to make new friends, become part of a team and learn new skills while raising money for charity.
Do charity shops wash their clothes?
People sometimes ask me whether clothes donated to charity shops are washed before they go on sale. I can’t speak for every charity shop but, in general, I would say the answer is no. … As a complete aside, the steamers used in charity shops are amazing.
Can you haggle with charity shops?
If you are going to haggle, I think it is really important to be polite and to remember that although you can ask for a reduction in price, the charity shop worker (most likely a volunteer) has every right to say no. They may have been told they aren’t allowed to haggle and that you will need to speak to a manager.
Do charity shops pay you for clothes?
Clothes which can’t be sold in the shop will be sold to textile recycling companies, so they still make money for the charity. The Charity Retail Association has advice on donating unusual items.
What should I wear to a charity shop interview?
Don’t be afraid to wear colour, but avoid clashing prints unless you’re interviewing for the arts or creative industries. Smart separates can be better than an ill-fitting or poorly-made suit. Avoid jeans and T-shirts unless you’re sure the company has a relaxed attitude to dress.
Do Women’s Aid accept clothing donations?
Unfortunately Women’s Aid national office is unable to accept donated items. To donate clothes, toys or other items please contact your local services directly using our online directory.
Can I get help with clothes for interviews?
Not having ‘work clothes’ doesn’t have to stop you accepting a job . A Flexible Support Fund is available to help you cover the costs of starting work. This money does not have to be paid back, and can cover the costs of things like clothing and uniforms to start work, and travel to interviews.